Omnichannel Comms:Email, Phone, Forms, more.

Inaza’s omnichannel solution integrates seamlessly with every communication channel from email and phone, to chatbots and website forms.

Automate workflows, streamline interactions, and stay ahead of the entire claim lifecycle.
Multichannel Communications Management

Every Comms Channel Under One Unified Platform

Inaza connects effortlessly to all your communication channels, ensuring no detail is missed:

Email Automation Insurance
Email

Automate inbox management by categorizing emails, identifying FNOL, and flagging underwriting, claims, and customer service tasks.

Phone Automation Insurance
Phone

Capture, transcribe, analyze, and action phone calls, extracting actionable insights in real-time.

Manual Processes in Insurance
Website Forms

Build your own form; routing data to the proper workflows instantly for underwriting or claims.

Automated Email Updates Insurance
Chatbots

Enable instant, intelligent interactions with policyholders via AI-powered chat capabilities.

Manual Comms Handling must become a thing of the past

60%

Of customers expect real-time responses from insurances providers.  

65%

Of consumers have cut ties with a brand over a single poor service experience.

100 Emails/day

On average are received by individual underwriters.

75%

Of customers who attempted to purchase insurance online reported problems

70%

Of customers prefer phone calls for purchasing policies or resolving issues.

Why Insurers Choose Inaza's Data Intake Solution

Insurers trust Inaza to simplify complex communication workflows and deliver measurable results:
Attorney demand deadlines
Attorney Demands
Never miss an attorney demand or deadline again. Automate the capture and review of attorney demands, ensuring compliance and accelerating responses to reduce delays and risks.
Claims Lifecycle automation
Full Claim Cycle Visibility
By connecting to every channel, Inaza ensures seamless tracking from underwriting to claim resolution, delivering unmatched efficiency and visibility across the entire lifecycle.
Insurance Call Center Automation
Automated Call Center
By combining our Email and AI Voice solutions, Inaza now offers a fully automated call center service that maximizes efficiency and customer service and massively reduce expense ratio.
Email Automation Insurance
Email Triage
Eliminate manual sorting, speed up response times, and ensure no critical emails are missed—boost efficiency while reducing cost.
Insurance Data and Insights
Automated Data Collection
Suffering from missing or bad data? Inaza will automate outreach to customers and brokers to request correct information.

Say Goodbye to call Centers:
Inaza’s AI Voice Agent

Perfect claims calls everytime with Inaza's revolutionary AI claims intake Voice Agent.

No Missed Information

Our Voice Agent collects all necessary data, ensuring no critical details are overlooked.
Data Insights insurance icon

Consistent Questions, Every Time:

Standardized scripts tailored for claims intake eliminate variability in customer interactions.
Automation and Alerts in Insurance icon

built in Fraud
detection

AI analyzes call data in real time to flag red flags and inconsistencies, improving fraud prevention.
Fraud Flagging Alerts in insurance icon

Intelligent Escalation

Automatically identify and route high-priority cases for immediate attention.
Linking data for insurance icon

Supercharge your Systems today!

Join other groundbreaking MGAs, Carriers, Reinsurers, Brokers and TPAs revolutionizing their processes with Inaza!
Get Started